We're here to help with account access, billing questions, technical issues, and department or agency enrollments. The fastest way to reach us is email.
Email Supportsupport@commandgridhq.com
Response TimeWithin 1 business day
What to Include
To help us resolve your request quickly, please include:
- The full name and email on your account.
- The program you're enrolled in (if applicable).
- A clear description of the issue or question.
- For billing questions, the order reference from your receipt.
Department & Agency Inquiries
Looking to enroll a shift, station, or full department? Email support@commandgridhq.com with your agency name, point of contact, and the approximate number of officers. We'll respond with group pricing and an enrollment plan tailored to your team.
For privacy or data requests, please reference our Privacy Policy. For refund questions, see our Refund Policy.