Beyond the Badge Leadership ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or enroll in our online leadership training programs (collectively, the "Services").
Information We Collect
We collect information that you provide directly to us, including:
- Account details such as your full name, email, department, and rank.
- Payment information processed through our payment provider (we do not store full card numbers on our servers).
- Course activity, assessment responses, workbook entries, and progress data.
- Communications you send to support or through course discussions.
We also collect limited technical information automatically, such as device type, browser, IP address, and usage logs, to keep the Services secure and reliable.
How We Use Information
- To deliver and personalize your training experience and track progress.
- To process payments and issue certificates of completion.
- To provide customer support and respond to inquiries.
- To improve curriculum, assessments, and platform performance.
- To comply with legal obligations and enforce our Terms of Service.
Sharing of Information
We do not sell your personal information. We share information only with trusted service providers who help us operate the platform (such as hosting, payment processing, and email delivery), and only as needed to perform those services. We may also disclose information when required by law or to protect the rights, property, or safety of our users.
Department & Group Enrollments
If your enrollment is sponsored by a department or agency, we may share aggregate completion and progress information with the authorized administrator of that group. Individual assessment content and workbook reflections remain private to the student.
Data Retention
We retain account and course records for as long as your account is active and as needed to provide the Services, maintain certification records, and meet legal obligations. You may request deletion of your account by contacting us at the address below.
Security
We use industry-standard administrative, technical, and physical safeguards to protect your information. No system is perfectly secure; please use a strong password and notify us immediately of any suspected unauthorized access.
Your Choices
- You may update your profile information at any time from your account settings.
- You may opt out of non-essential emails using the unsubscribe link in those messages.
- You may request a copy of your data or its deletion by emailing us.
Children's Privacy
The Services are intended for adult professionals and are not directed to children under the age of 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or by email. The "Last updated" date above reflects the most recent revision.
Contact
Questions about this Privacy Policy can be sent to support@commandgridhq.com.